Our Vision
Bespoke Performance Solutions aims to be your trusted, long-term and highly valued partner with whom your organisation achieves levels of improvement that were hitherto unimaginable.
Our Principles
• We seek to develop genuine long term, mutually beneficial
• relationships with clients.
• We will at every opportunity transfer capability to client teams, the
• premise being to “leave a legacy” rather than “create a dependence”.
• We are only prepared to take on work that we have the capability to
• deliver well, that we will learn from, and are able to approach using
• the grounded theory and best practice in that area.
• We seek high levels of mutual trust, openness and honesty with our
• clients and associates.
• We seek to gain work by referral; second rate work is not acceptable.
• We aim to be an exemplar of reliability and responsiveness.
Our Approach
• We believe that your organisation’s challenges, context and culture
• are unique and deserving of a tailored solution.
• We believe that in the vast majority of cases the processes by which
• organisations deliver their purpose offer a larger opportunity for
• improvement as opposed to focusing on the people who have to work
• within them.
• We believe that everyone has a right to job satisfaction. The raison
• d'être of the organisational leader is to create the right environment
• —• one where people have the skills and knowledge to really
• understand their work and the authority to make changes and deliver
• improvement. If this is achieved, the vast majority of people will
• respond by doing their very best.
• We believe that achieving significant improvement, and sustaining
• performance requires those involved to engage in experiential learning
• (and often unlearning): such improvements will not be achieved or
• sustained through more superficial routes such as training courses or
• tools.
Our Clients
Our focus is the service sector, and we work with a wide range of clients from Blue Chips to SME’s, as well as the NHS and not for profit organisations.
Our Commitment to the Community
Bespoke Performance Solutions, has since inception, been based in Bath in the UK; we value the wonderful environment and community this affords us. In addition to seeking supplies and service from local businesses, we are involved at Board level with a local charity, Julian House.
Julian House, www.julianhouse.org.uk, supports homeless men and women, and those at risk of homelessness in and around the city of Bath. We chose to work with Julian House because our capability in organisational improvement is highly consistent with the nature of the challenges they face. The organisation finds itself in a highly competitive environment and increasingly needs to provide better quality services at reduced costs whilst also having to deal with the measurement regime currently adopted by Government.
We also share a common philosophy; the problem of homelessness is extremely complex, one which we recognise is best tackled by understanding and dealing with the causes rather than reacting to effects. Today Julian House directs the majority of the organisation’s resources at preventing homelessness and helping ex-clients to stay off the streets as opposed to treating the symptoms.
Bespoke Performance Solutions aims to be your trusted, long-term and highly valued partner with whom your organisation achieves levels of improvement that were hitherto unimaginable.
Our Principles
• We seek to develop genuine long term, mutually beneficial
• relationships with clients.
• We will at every opportunity transfer capability to client teams, the
• premise being to “leave a legacy” rather than “create a dependence”.
• We are only prepared to take on work that we have the capability to
• deliver well, that we will learn from, and are able to approach using
• the grounded theory and best practice in that area.
• We seek high levels of mutual trust, openness and honesty with our
• clients and associates.
• We seek to gain work by referral; second rate work is not acceptable.
• We aim to be an exemplar of reliability and responsiveness.
Our Approach
• We believe that your organisation’s challenges, context and culture
• are unique and deserving of a tailored solution.
• We believe that in the vast majority of cases the processes by which
• organisations deliver their purpose offer a larger opportunity for
• improvement as opposed to focusing on the people who have to work
• within them.
• We believe that everyone has a right to job satisfaction. The raison
• d'être of the organisational leader is to create the right environment
• —• one where people have the skills and knowledge to really
• understand their work and the authority to make changes and deliver
• improvement. If this is achieved, the vast majority of people will
• respond by doing their very best.
• We believe that achieving significant improvement, and sustaining
• performance requires those involved to engage in experiential learning
• (and often unlearning): such improvements will not be achieved or
• sustained through more superficial routes such as training courses or
• tools.
Our Clients
Our focus is the service sector, and we work with a wide range of clients from Blue Chips to SME’s, as well as the NHS and not for profit organisations.
Our Commitment to the Community
Bespoke Performance Solutions, has since inception, been based in Bath in the UK; we value the wonderful environment and community this affords us. In addition to seeking supplies and service from local businesses, we are involved at Board level with a local charity, Julian House.
Julian House, www.julianhouse.org.uk, supports homeless men and women, and those at risk of homelessness in and around the city of Bath. We chose to work with Julian House because our capability in organisational improvement is highly consistent with the nature of the challenges they face. The organisation finds itself in a highly competitive environment and increasingly needs to provide better quality services at reduced costs whilst also having to deal with the measurement regime currently adopted by Government.
We also share a common philosophy; the problem of homelessness is extremely complex, one which we recognise is best tackled by understanding and dealing with the causes rather than reacting to effects. Today Julian House directs the majority of the organisation’s resources at preventing homelessness and helping ex-clients to stay off the streets as opposed to treating the symptoms.